of the Metropolitan Estates company (hereinafter referred to as “GBT”)
Real estate agency is any natural or legal entity pursuing business in the territory of the Slovak Republic in the field of dealing with immovable property.
‘Estate agent’ means a person trained by the Metropolitan Estates who is an independent enterpreneur in the territory of the Slovak Republic in the field of mediating sale and real estate services.
‘Client’ is any physical or legal entity that shall use some of estate services of the Metropolitan Estate Agency.
‘Contract’ means a contract on provision of real estate services concluded between a particular real estate agency and a client.
Code of Ethics
In provision of their services the estate agency and its estate agents always proceed in a way to be consistent with interests of a client. In their acting they comply with the legal order of the Slovak Republic and the Code of Ethics of the Metropolitan Estates.
Contract on Mediation of real estate services
Real estate agency and its brokers represent a client on the basis of a unique authorisation in an agreed scope. Namely it shall be executed on the basis of the written or oral authorisation. All possible types of contracts and contractual relationships allowed by the corresponding laws of the Slovak Republic are possible.
Commission for real estate services
Real Estate Agency shall be provided with commission for its real estate services agreed on respectively.
Recipient of the services always pays commission.
Real Estate Agency and its estate agents are obliged to issue and hand over a proper tax invoice on payment of commission without request by the client. The Metropolitan Estates company is not subject to VAT.
Commission includes also remuneration for mediation of sale / rental of real estate, and it also includes the minimum range of services regardless of the extent they had been used by a client in a particular case.
Condition of property
Real Estate Agency and its estate agents are obliged to announce objective information on condition of property to an interested person, provided it is a subject of mediating suitable the immovable property for sale or rental, at the same time, however, the real estate agency nor its estate agents are responsible for damages that may occur in case a client withholds, or states false information on condition of property.
Interested persons and clients are aware of the fact that in case of rea estate transaction, a detailed viewing of the condition of property is recommended.
Minimum range of services for clients
Real Estate Agency provides the following standard services to its client:
property viewing by a real estate broker,
consultation (recommended) of purchase price value / level of the rent,
conclusion of a contract on mediation of sale / rental of immovable property,
provision of extract from the Cadastral register and copy / of an original cadastral plan,
development of professional presentation and incorporation of the offer into a portfolio of Real estate agency (advertising on a webpage of the Real estate agency and contractually agreed external advertising portals, advertising abroad, development of marketing strategy, advertising in press, etc.),
regular offers to clients / updates of real estate offer,
viewings of immovable properties with interested persons that have been found,
conclusion of a reservation contract on property with an interested person and taking over the reservation deposit.
We shall process your rea estate offer with professional expertise and care in the following steps:
Personal visit by the Metropolitan Estates´ representative in the property with an aim to become familiar with the property and its surroundings and in order to determine the technical condition of the property.
Consultation on the price of the real estate – recommendation of broker shall be based on his experience, condition of property and location, statistical data and current trends of development in the market (comparison with competitive offers in the market – detailed analysis).
Preparation of the property for sale / rental – “removal” of your personal items (family photos, etc.) that could interfere with ideas of the potential interested persons when considering their own living in your property is recommended, and of course cleanness and functional technical condition of the property.
Conclusion of Contract of service – brokerage. Our contracts are transparent, brief and comprehensive. They serve to confirm an oral agreement and to preserve of business terms clear. Client and their satisfaction belong among the primary interests of our Real Estate Agency, and contracts as well as commission are by-products.
Development of professional presentation – taking of professional photos of property and final treatment, review of the real estate documents, drawing up of property plan, development of brief and eloquent description of your property that shall serve for webpage and marketing promotion of your property.
Incorporation of your property into a database of offers, the so called “export” of offer to all available advertising portals including advertising abroad, on webpage of your Real estate agency and our social networks (Facebook, LinkedIn, etc.).
Work with your property offer – regular update of the offer (of the text and photos), including prioritising of your offer with regards to the other competitive ones, the so called topping, matching of your property offer with the client database of your agency – active regular offer. You shall be regularly informed about all steps by our broker!!!
Viewings – dates of all property viewings shall be tentatively agreed with you and firmly confirmed immediately prior to the deadline, with the option to borrow your property key from brokers on the basis of Hand-Over Protocol. Your participation on viewings is naturally not necessary, broker of your Real Estate Agency shall both make the deal easier and save your time. Viewings take place exclusively with interested persons who meet your requirements and financial terms of the deal.
Reservation of your real estate by a suitable interested person: in case of appropriate and approved interested person our Real estate agency shall proceed with signing of the so called Reservation Agreement, whereby your property becomes obligatorily reserved and our Real estate agency gains time for preparation of all necessary contractual documents, so you can be confident that a suitable person interested in purchase / rental of property has been found.
Preparation of contractual documentation and its signing: from its commission our Real estate agency shall cover all costs for the contractual documentation preparation ( for RENTAL: Rental agreement / Sublease Agreement, Protocol of transfer, forms for transfer of power supplies associated with transfer of property or right of use, Custodial agreements with Notary, development of application for entry of property to the respective Land Registry Office, the take-over certificate, forms for transfer of power supplies, etc.). All contractual documents shall be arranged by our Real estate agency via a reputable law firm that is ready to consult individual steps of immovable property transfer with you, or reply to your questions related to the contractual documentation. Prior to signing of any type of contract the draft shall be sent to the law firm for examination and respective amendments. To secure your comfort all signings of agreements on rental shall take place in our office.
Real estate broker´s Code of Ethics
1) Real estate broker in his acting always acts with professional care, honestly according to the principles of fair trading and in accordance with applicable laws of the Slovak Republic.
Real estate broker shall not harm legitimate interests and rights of a client. There are no differences among clients for racial, religious, national, political or similar reasons.
3) Real estate broker shall choose procedures so as not to misuse his position contrary to the interest of his client.
4) Real estate broker must not disclose confidential information (usually not available) provided to clients, not even after termination of cooperation.
5) Real estate broker shall be obliged to exercise the greatest discretion with regard to the third persons on business cases and after their termination.
6) Real estate broker shall cooperate with other brokers, when this is in the interest of client. If broker does not intentionally damage cooperation, the principles good cooperation and collegiality are applied.
7) Real estate broker shall always act in favour of company he shall represent, he shall communicate via a company e-mail on behalf of Metropolitan Estates.
7) Real estate broker has got responsibility in the process of dealing with real estate property, and therefore he constantly improves his expertise in all areas of real estate activities.